E-Moderating: How to get the best out of online
Organisation Studies Group at the Aston Business School, Birmingham, UK.
March 7, 2001, 12.30-14.00.
|Experiences with online conferences are mixed: Many
participants complain about the amount of off-topic, false or even hostile postings while
others praise the effectiveness and warmth of online forums. Obviously it is not the
medium itself but its respective usage that causes frustration or satisfaction before,
during and after computer-mediated group communication. How can we help people in
educational, vocational and recreational contexts to get the best out of online
conferencing? Online moderation seems to be the key. The talk discusses the opportunities
and challenges faced by e-moderators in different types of online forums.